Return & Refund Policy for bseen.pro (Service-Based)

Last Updated: [Insert Date]

At bseen.pro, we provide professional digital services including Google Business Profile (GBP) management, website development, SEO, and other online business services. Because our services involve time, expertise, and digital work that cannot be “returned,” our refund policy is structured differently from product-based businesses.

1. General Refund Policy for Services

All services provided by bseen.pro are non-refundable once work has started.
This includes, but is not limited to:

  • Google Business Profile optimization/management

  • Website design or development work

  • Technical setup or integration

  • SEO services

  • Branding or digital assets

  • Consultation or strategy sessions

We allocate time, resources, and expertise immediately after an order is placed, therefore refunds are limited.

2. Eligibility for Refund (Before Work Starts)

A refund may be granted only if:

  • No work has started on your service order.

  • No deliverables or progress has been created.

  • No resources have been allocated.

Requests must be made within [X] hours of placing the order.

After project kickoff, discovery meetings, or initial preparations, refunds are no longer eligible.

3. Partial Refunds (If Applicable)

In certain cases, a partial refund may be considered for long-term service packages, such as monthly GBP management or phased website development.

Partial refunds may apply only if:

  • The service has multiple phases

  • Only a portion of the work has been delivered

  • You wish to cancel future, unused service periods

Work already completed will be charged accordingly.

4. Non-Refundable Situations

No refund will be issued for the following:

  • Work already completed

  • Missed or unused service periods

  • Dissatisfaction due to change of mind

  • Delays caused by missing client materials or approval

  • If login access, content, or cooperation from the client was not provided

  • Completed or partially completed website projects

  • Completed GBP optimization or improvements

5. Revisions & Satisfaction Policy

Instead of refunds, we offer reasonable revisions depending on the service scope to ensure client satisfaction.

Revisions include:

  • GBP updates or corrections

  • Website adjustments covered under your chosen package

  • Minor fixes or refinements

Major changes or new requests will be billed separately.

6. Service Cancellation Policy

You may cancel ongoing recurring services (e.g., monthly GBP management) anytime.
Cancellations apply to future billing cycles only.
Already-paid invoices remain non-refundable.

7. Failed Delivery or Service Issues

If bseen.pro is unable to deliver the service due to our own internal issue (not caused by missing client requirements), you may be eligible for:

  • A partial refund

  • A service credit

  • An alternative solution

We will work with you to resolve the situation fairly.

8. How to Request a Refund or Cancellation

To request cancellation or discuss refund eligibility, contact us at:

Email: [Insert Support Email]

Please include:

  • Your name

  • Order or invoice number

  • Service purchased

  • Reason for the request

We will respond within [X] business days.

9. Changes to This Policy

We may update our Return & Refund Policy at any time.
Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about our return or refund policy, please reach out:

Email: Info@bseen.pro
Website: https://bseen.pro